Privacy Policy

Last updated: May 30, 2026

At Smile Viste a la Moda (hereinafter "Smile", "we") we respect your privacy. This document explains what data we collect, why, and how we protect it.

1. Data we collect

• Account data: first name, last name, email, password (stored as a bcrypt hash).
• Shipping and billing data: addresses, phone number, tax ID when applicable.
• Browsing data: IP address, user-agent, session cookies, viewed products and cart.
• Payment data: processed by gateways (PayPhone, bank transfer or others). Smile does not store full card numbers.

2. Signing in with social networks (Google, Apple, Facebook)

If you choose to sign in with Google, Apple or Facebook, we receive the following data from the provider to create or link your account:

• The provider's unique identifier (not your password).
• Email address.
• First and last name (when the provider makes them available).

We do not access your contacts, photos, posts or any other data outside the scope described. Your authentication is handled on the provider's site; Smile never receives your Google/Apple/Facebook password.

3. Purposes of processing

• Manage your account and process your orders.
• Send you operational communications (confirmations, shipments, password recovery).
• Marketing communications only if you have expressly accepted them when registering or from your account.
• Comply with legal and tax obligations.
• Prevent fraud and protect the security of the site.

4. Retention

We keep account data while the account is active. Order data is kept for the legal accounting and tax periods (at least 7 years in Ecuador). Security logs (login attempts) are kept for 30 days.

5. Your rights

You have the right to access, rectify, delete or export your data. To exercise these rights, write to us at [email protected] including your identification. We will respond within a maximum of 15 business days.

If you delete your account, we also delete the links to social providers (Google/Apple/Facebook). Order data is retained because of the legal obligations mentioned above.

6. Sharing data with third parties

We only share data with the providers strictly necessary to operate the store:

• Payment gateways (to process your payment).
• Shipping companies (to deliver your order).
• Transactional email services (to send confirmations).
• OAuth providers (Google, Apple, Facebook) when you sign in with them.

We do not sell data to third parties for advertising purposes.

7. Cookies

We use cookies necessary for the site to work (session, cart) and anonymous analytics cookies to improve the experience. You can manage cookies from your browser settings.

8. Security

We store passwords with bcrypt hashing, encrypt connections with TLS, and keep daily backups. OAuth provider secrets (Google/Apple/Facebook) are encrypted at rest with AES-256 before being stored.

9. Contact

Smile Viste a la Moda
Quito, Ecuador
Email: [email protected]
WhatsApp: +593 98 765 4321

10. Changes to this policy

Any relevant change will be published on this same page and, if it affects your data, we will notify you by email. We recommend that you review it periodically.